TikTok Shop

Connect your TikTok Shop Seller Center to DOSClaw AI agents. Empower your AI assistants during live streams, direct messages, and social campaigns with live product specs, inventory counts, and order fulfillment status.

Capabilities & MCP Tools

MCP Tool	Operation	Description
search_products	Read	Search products in your TikTok Shop catalog by title, SKU, or category.
get_product_detail	Read	Query variant details, live pricing, stock availability, and promotional links.
check_order_status	Read	Look up customer TikTok Shop orders by Order ID.
get_fulfillment_tracking	Read	Retrieve logistics provider details, tracking numbers, and delivery package status.

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Prerequisites

1. An active TikTok Shop Seller account (Vietnam, US, UK, SEA).

2. Store owner credentials to authorize third-party partner applications.

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Setup Guide

Step 1: Connect via TikTok Shop OAuth

1. Open the DOS.AI Dashboard (https://app.dos.ai/).

2. Go to Integrations $\rightarrow$ select TikTok Shop.

3. Click Connect TikTok Shop.

4. Select your target market region (e.g. Vietnam, United States, Southeast Asia).

5. Log in to TikTok Shop Seller Center and review required permissions:

   • Read product catalog and inventory levels.

   • Read orders and shipping fulfillment events.

6. Click Authorize. Once approved, your seller_id and cipher tokens are saved to the secure vault.

Step 2: Bind to Your AI Agent

1. In the Agent settings, navigate to Integrations.

2. Select TikTok Shop from your list of connected stores.

3. Configure the Reply Context:

   • Enable "Attach TikTok Product Showcase Links" so the agent formats answers with clickable purchase buttons.

4. Click Save.

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Example Live Commerce Use Cases

Real-Time Live Stream FAQ Bot

While streaming on TikTok Live, buyers frequently ask about sizing, material, and bundle discounts:

Viewer: "Mẫu đầm hoa nhí còn size S không shop, cao 1m55 mặc vừa không?" AI Agent: Queries get_product_detail({ "query": "đầm hoa nhí" }) and cross-references your agent's knowledge base sizing chart: Reply: "Dạ đầm hoa nhí bên em còn sẵn 8 cái size S ạ! Chiều cao 1m55 nặng 45-50kg mặc size S vừa xinh chuẩn dáng nha. Bạn bấm vào giỏ hàng góc trái màn hình để nhận voucher giảm 20k ạ!"

Order Tracking in Direct Messages

Customer: "Shop kiểm tra đơn TikTok 57891234 giúp mình" AI Agent: Calls check_order_status({ "order_id": "57891234" }) Reply: "Đơn hàng 57891234 của bạn đang được đơn vị vận chuyển J&T Express giao đến khu vực Quận 1, dự kiến phát trong chiều nay ạ!"

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Troubleshooting

Issue	Cause	Solution
Authorization failed	Seller region mismatch	Ensure you selected the exact market region where your TikTok Shop is registered.
Products show 0 stock	Inactive catalog listing	In TikTok Shop Seller Center, verify the product has passed product review and is live.
Token expired	Token rotation desync	Click Reconnect in DOS.AI dashboard to re-authenticate with TikTok Shop.