E-Commerce

Connect your online storefronts, marketplaces, and physical retail POS systems to DOSClaw AI agents. Enable agents to search product catalogs, check live multi-branch inventory, track orders, and assist customers with purchases across all chat channels.

Supported Platforms

Platform	Channel / Type	Key Capabilities
TikTok Shop	Video & Live Commerce	Live stream inquiries, variant lookup, order status
Shopee Open Platform	Marketplace (SEA)	Product search, variant stock, live shipping tracking
Haravan Omnichannel	Omnichannel Retail (Vietnam)	Real-time catalog, multi-warehouse stock, order fulfillment
Shopify	Global Storefront	Product search, multi-currency pricing, cart assistance
KiotViet Retail POS	Retail POS (Vietnam)	O2O offline-online sync, branch stock, barcode lookup
WooCommerce	Self-Hosted WordPress	Storefront products, order management, coupons

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Multi-Platform Commerce Suite

Many merchants sell across multiple platforms simultaneously (e.g. Shopee + TikTok Shop + physical store using KiotViet).

DOSClaw provides native Multi-Platform Commerce Aggregation:

• Unified Product Search: When a customer asks about a product, the agent can query multiple connected stores at once.

• Platform-Qualified Identifiers: Items are tagged with platform prefixes (e.g. shopee:12048512, kiotviet:SP00142) so stock checks and orders route to the correct platform automatically.

• Connector Cache Shield: High-concurrency read operations are cached with singleflight de-duplication to prevent rate limit exhaustion during flash sales.