> For the complete documentation index, see [llms.txt](https://docs.dos.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dos.ai/dosclaw/plugins-and-connectors/ecommerce.md).

# E-Commerce

Connect your online storefronts, marketplaces, and physical retail POS systems to DOSClaw AI agents. Enable agents to search product catalogs, check live multi-branch inventory, track orders, and assist customers with purchases across all chat channels.

## Supported Platforms

| Platform                                                                     | Channel / Type               | Key Capabilities                                            |
| ---------------------------------------------------------------------------- | ---------------------------- | ----------------------------------------------------------- |
| [TikTok Shop](/dosclaw/plugins-and-connectors/ecommerce/tiktokshop.md)       | Video & Live Commerce        | Live stream inquiries, variant lookup, order status         |
| [Shopee Open Platform](/dosclaw/plugins-and-connectors/ecommerce/shopee.md)  | Marketplace (SEA)            | Product search, variant stock, live shipping tracking       |
| [Haravan Omnichannel](/dosclaw/plugins-and-connectors/ecommerce/haravan.md)  | Omnichannel Retail (Vietnam) | Real-time catalog, multi-warehouse stock, order fulfillment |
| [Shopify](/dosclaw/plugins-and-connectors/ecommerce/shopify.md)              | Global Storefront            | Product search, multi-currency pricing, cart assistance     |
| [KiotViet Retail POS](/dosclaw/plugins-and-connectors/ecommerce/kiotviet.md) | Retail POS (Vietnam)         | O2O offline-online sync, branch stock, barcode lookup       |
| [WooCommerce](/dosclaw/plugins-and-connectors/ecommerce/woocommerce.md)      | Self-Hosted WordPress        | Storefront products, order management, coupons              |

***

## Multi-Platform Commerce Suite

Many merchants sell across multiple platforms simultaneously (e.g. Shopee + TikTok Shop + physical store using KiotViet).

DOSClaw provides native **Multi-Platform Commerce Aggregation**:

* **Unified Product Search**: When a customer asks about a product, the agent can query multiple connected stores at once.
* **Platform-Qualified Identifiers**: Items are tagged with platform prefixes (e.g. `shopee:12048512`, `kiotviet:SP00142`) so stock checks and orders route to the correct platform automatically.
* **Connector Cache Shield**: High-concurrency read operations are cached with singleflight de-duplication to prevent rate limit exhaustion during flash sales.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.dos.ai/dosclaw/plugins-and-connectors/ecommerce.md?ask=<question>&goal=<endgoal>
```

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